Inspections that don't wait for a flight.

Yes. The report is structurally identical to an in-person Inspect Solutions report — methodology disclosed, chain-of-custody timestamped, photographic evidence captioned against a published failure-mode taxonomy, and signed by a NWFA-, IICRC-, CFI-, or NALFA-credentialed inspector. Every report is built to hold against the insured's contractor, panel-counsel review, and procurement audit. The mode of evidence capture (live video session vs. on-site visit) is disclosed in the methodology section; defensibility is governed by the inspector's credential and the protocol, not by whether the inspector was in the room.

No Inspect Solutions inspector enters the property. An authorized party already on-site — typically the insured, the contractor of record, or a mobilized field technician — joins a live video session from a phone or tablet. The credentialed inspector drives the inspection remotely and operates the camera by proxy. This is a deliberate design choice: it lets us scale the credentialed-inspector network across markets without a physical roster gap, and it removes a category of access-and-scheduling friction that delays remote claims.

The protocol is built around interrupted-connection cases because they are common in remote markets and inside concrete structures. The platform reconnects automatically and the structured-protocol checklist resumes from the last completed step — nothing is re-captured from scratch. If the connection cannot be restored within the inspector's window, the partial capture is logged with a chain-of-custody note and a follow-up session is scheduled, typically same-day. The report discloses any session segmentation in the methodology section.

In most markets, a virtual assignment can be scheduled the same business day it is filed and the report is delivered within the same SLA window as an in-person inspection. The compression vs. in-person comes from removing dispatch and travel time — not from cutting protocol time. SLAs are agreed at the panel level, not advertised here as a generic number; coverage operations confirms a specific window when the assignment is accepted.

Carrier and manufacturer relationships are confidential under NDA. Anonymized stand-ins ("a top-5 US homeowners carrier," "a national LVT manufacturer") are surfaced in the case-study cluster; named references are available on request once mutual NDAs are in place. The procurement dossier is published in advance so vendor diligence can run before a sales call.