Residential flooring claims
Hardwood, laminate, LVT, carpet, tile — cert-matched to the failure mode, dispatched against your SLA.
For insurance carriers
When the contested claim hinges on the report, send an inspector built to defend it.
A managed national vendor that slots into your existing IA panel — not a replacement. NWFA-, IICRC-, CFI-, and NALFA-credentialed inspectors in all 50 US states. COI and E&O on file. 24/7 platform. Since 2003.
Three lanes
What we inspect for carriers.
Pick the lane that matches the failure mode. All three converge on the same managed inspector network and the same 24/7 platform.
Commercial certified inspections
Retail, hospitality, multifamily, healthcare — IICRC- and NWFA-Commercial-credentialed inspectors with documentation depth carriers expect.
Virtual / remote inspections
Same evidence, faster cycle. Honest decision matrix on when virtual fits — and when it does not.
Why carriers route to us
Four reasons the next contested case lands here.
No regional roster gaps
A managed inspector network — recruited, credentialed, and dispatched by Inspect Solutions, not sourced ad-hoc from a directory. The roster gap on a high-value claim does not happen, because the network was already underwritten before the assignment landed.
All 50US states
Defensible reports
Every report names the certified inspector, discloses methodology, documents chain-of-custody, and captions photographic evidence against a failure-mode taxonomy. Built to hold against the insured’s contractor, panel-counsel review, and procurement audit.
4 certsNWFA · IICRC · CFI · NALFA
24/7 reporting platform
Adjusters file an assignment, track status, and forward the report inside one URL — operational since the early 2000s, in formats your existing claims ticket already accepts. No new login. No IT integration project required.
Since 2003On the same platform
Procurement-ready
COI, E&O, certifications, MSA snippet, and security disclosures ship in advance of the first sales call. One vendor diligence cycle replaces fifty single-state hires — Procurement is not the bottleneck.
1 cycleReplaces 50
Verifiable certifications — see each issuing-body link in the credential strip below — and a procurement dossier ready before your first email. See the procurement dossier.
Industry credentials
Credentialed by
The engagement
How an inspection assignment runs.
Five steps. Same flow for residential, commercial, or virtual. The adjuster opens the assignment; the report comes back through the platform.
Open the assignment
An adjuster files the assignment through the 24/7 platform — slotted into your existing panel routing, not replacing it.
Inspector assigned
Coverage operations matches the cert and SLA to the failure mode and confirms inspector availability before the assignment is accepted.
On-site inspection
A credentialed inspector visits the site, documents the failure mode against a published taxonomy, and captures evidence with chain-of-custody.
Report delivered
Methodology disclosed, photographic evidence captioned, expert qualifications named — delivered through the platform in formats your ticket already accepts.
Resolution support
When a contested claim escalates, the inspector and the report stand behind their work — peer-review-audited and dispute-ready.
For procurement and Legal
The diligence pack ships before the first sales call.
Procurement vendor-diligence is the slowest part of every new vendor relationship. We have built the entire onboarding pack to ship in advance — so champions can move and the diligence reviewer is not the email round-trip that kills the deal.
- E&O policy summary, COI on request, named-insured language ready for your carrier name
- ADA-conformant 24/7 reporting platform, accessibility statement on file
- Pre-answered vendor diligence questionnaire, MSA / DPA snippets, BBB A+ profile
View the procurement dossier
COI · E&O · MSA snippet · ADA statement · BBB profile — one click each, no email required.
Carrier objections, answered
Four questions our claims-side buyers ask first.
Sourced from BRIEF objections #1–#3 plus the procurement-blocker ask we hear before the first sales call.
We slot in, we do not replace. Inspect Solutions becomes a managed-vendor option inside your existing panel — used where you have a regional roster gap, where the failure mode warrants a flooring-trade-credentialed inspector instead of a generalist, or where 24/7 turnaround matters. No panel re-bid is required to begin.
Yes. Our procurement dossier — COI request module, E&O policy summary, MSA / DPA snippets, ADA / accessibility statement, security disclosures, and a pre-answered vendor diligence questionnaire — is published on a single page so procurement and Legal can audit before any sales conversation. No email round-trip required.
No IT integration is required. Adjusters file assignments, track status, and receive reports inside a single web URL — operational since the early 2000s. Reports come back in PDF and structured-data formats your existing claims ticket already accepts; no new login is required for the field adjuster.
A redacted sample report is available for download with email only — no procurement gate, no sales call. The sample shows the report anatomy (methodology, chain-of-custody, photographic captions, expert-qualification footer) that procurement and panel counsel use to audit defensibility.
Open an assignment
Send the next contested case to a vendor built to defend it.
Open an inspection assignment through the 24/7 platform, or download a redacted sample report first — no procurement diligence required for the download. Champions can move; the diligence reviewer is not the bottleneck.